Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Inside Dhaka our shipping time was 1 to 2 days.
and outside dhaka our shipping takes 3 to 4 days.
you dont need to create an account.u just need to fill the form for placing your order.
You can change the shipping address through contact with our customer support at
After succesfully placing the order You will get a SMS with Tracking ID of our delivery logistics .through the tracking id u can check the live status.
No .we cant store any sensitive data.
No.We didnt charge sales tax.
We ship all over the Bangladesh.
yes if u order mulitiple item in the same Day then u will get it in a same package.
If you need to swap an item
Returns and Exchanges
You can Return only if the product was damaged or missing.for damaged product u must have to prove us through the product image or videos.
if u Received the wrong item .please contact our customer support at
please inbox on your facebook page or mail us with your prove.we will contact with u about re attempt.
u can receive customer support through our facebook page :https://www.facebook.com/Clickandwrap/
mail : firstname.lastname@example.org
please contact our customer support with your order number .
yes u can change or cancel your order only on the same day of order before 2 pm.
yes u can pre-order the item is already sold out.u can also pre order from anything that will not available on our site.